Legal

Terms & Conditions

Terms governing use of this site and purchases from Watchphile.

Effective: January 1, 2026  ·  Last updated: June 8, 2026

Terms & Conditions · Privacy Policy · Cookie Policy · Accessibility · Disclaimer

These Terms & Conditions (“Terms”) govern your access to and use of the Watchphile website (https://watchphile.com) and any inquiry, quote, or purchase of watches from Watchphile (“we,” “us,” or “our”). By using this site, you agree to these Terms. If you do not agree, do not use the site.

1. Who we are

Watchphile is an independent watch dealer based in Austin, Texas, United States. We buy, sell, and trade pre-owned, vintage, rare, and collectible timepieces from our own inventory. We are not an authorized dealer, distributor, or affiliate of any watch brand. Brand names, trademarks, and logos belong to their respective owners and are used for identification only.

2. Website use — no binding online offers

This website is for informational and marketing purposes. Listings, photographs, specifications, and “Price Upon Request” indications do not constitute a binding offer to sell. Availability, pricing, and final terms are confirmed only in a separate written agreement between you and Watchphile (email or signed document). We may refuse or cancel any inquiry or sale at our discretion, including after a quote is issued, if an item is unavailable, if we suspect fraud, or for any lawful reason.

3. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to inquire about or purchase a watch. By contacting us, you represent that you meet this requirement and that information you provide is accurate.

4. Sales process & contract formation

  • All sales are between you and Watchphile directly. We do not broker third-party inventory on consignment unless explicitly stated in writing.
  • A sale is binding only when we confirm acceptance in writing and you satisfy any deposit, payment, or documentation requirements we specify.
  • Title and risk of loss transfer as stated in your written sale confirmation (typically upon delivery to the carrier or upon your receipt, as specified).
  • We may require government-issued identification, proof of address, and payment verification for high-value transactions.

5. Pricing, payment & taxes

  • Quoted prices are in U.S. dollars unless otherwise stated and may exclude shipping, insurance, duties, taxes, and bank fees.
  • Accepted payment methods (wire transfer, etc.) are confirmed per transaction. You are responsible for bank charges on your side.
  • All sales are final unless we agree otherwise in writing. Deposits may be non-refundable if you cancel without our written consent.
  • You are responsible for all applicable sales, use, VAT, import duties, and customs charges in your country. We do not collect or remit foreign duties on your behalf unless explicitly agreed.

6. Condition, authenticity & disclosures

We describe each watch in good faith based on inspection, documentation supplied to us, and industry practice. Pre-owned and vintage watches may show wear, service history, or modifications consistent with age. Known issues are disclosed in the listing or sale confirmation.

  • Unless we provide a separate written warranty, watches are sold “as is” with no implied warranties of merchantability or fitness for a particular purpose, to the fullest extent permitted by law.
  • Our authenticity assessment is an opinion based on available evidence at the time of sale. Counterfeits or misrepresentations by prior owners may not always be detectable.
  • Photographs are of the actual item offered unless noted. Minor color or appearance differences may occur due to displays and lighting.
  • Reference numbers, calibers, and production dates are stated to the best of our knowledge but should be verified by you before purchase if material to your decision.

7. Shipping & delivery

We offer worldwide shipping where lawful and practical. Shipping method, insurance, cost, and timing are agreed per sale. Once a shipment is released to the carrier per your instructions, risk of loss or damage may pass to you as stated in your sale confirmation.

  • You must provide an accurate delivery address and be available to receive or clear customs where applicable.
  • Delays due to customs, weather, carrier issues, or force majeure are not our responsibility beyond applicable carrier claims or insurance we arranged.
  • Export and import of luxury goods may require licenses or declarations. You agree to comply with all applicable laws in your jurisdiction.

8. Inspection, returns & disputes

Because of the unique nature of collectible watches, return and inspection terms are set per transaction in writing. Unless we agree otherwise:

  • Any agreed inspection period begins upon your receipt and requires the watch to remain in the same condition, with unchanged serial numbers, and with all agreed materials (box, papers, links).
  • Unauthorized service, opening of sealed components, or wear beyond inspection may void return eligibility.
  • Disputes about condition must be reported promptly with documentation (photos, third-party assessment if we request).

Chargebacks or payment reversals without first contacting us may be treated as a breach of these Terms and may be referred for collection or legal review.

9. Articles & editorial content

Articles and videos linked from this site are for education and entertainment. They are not investment, legal, or authentication advice. Market values fluctuate; we do not guarantee accuracy or completeness.

10. Acceptable use

  • Do not use the site for unlawful purposes, fraud, or harassment.
  • Do not scrape, overload, reverse engineer, or attempt unauthorized access to our systems.
  • Do not upload or transmit malware, false information, or content that infringes others’ rights.
  • Do not imply endorsement by any watch brand or third party based on our listings.

11. Intellectual property

Site design, text, photography (where owned by us), and branding are owned by Watchphile or our licensors. You may not copy, reproduce, or commercially exploit site content without prior written permission.

12. Third-party links & services

Links to Instagram, YouTube, and other third-party sites are provided for convenience. We do not control and are not responsible for third-party content or policies. Your use of those services is subject to their terms.

13. Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

14. Disclaimer of warranties

THE SITE AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WATCHPHILE AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, ARISING FROM YOUR USE OF THE SITE OR ANY TRANSACTION, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SITE OR A TRANSACTION WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SPECIFIC WATCH GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100), EXCEPT WHERE SUCH LIMITATION IS PROHIBITED BY LAW.

16. Indemnification

You agree to indemnify and hold harmless Watchphile from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your misuse of the site, violation of these Terms, or violation of any law or third-party rights, except to the extent caused by our gross negligence or willful misconduct.

17. Governing law & disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute arising out of these Terms or a transaction will be brought in the state or federal courts located in Travis County, Texas, and you consent to personal jurisdiction there, unless applicable law requires otherwise.

Before filing suit, you agree to contact us at legal@watchphile.com and attempt good-faith resolution for at least thirty (30) days.

18. General

  • Severability: If any provision is unenforceable, the remainder stays in effect.
  • Entire agreement: These Terms plus your written sale confirmation constitute the full agreement for that sale.
  • No waiver: Failure to enforce a provision is not a waiver of future enforcement.
  • Assignment: You may not assign your rights without our consent. We may assign ours in connection with a sale of business or assets.

19. Changes

We may update these Terms at any time. The “Last updated” date above indicates the latest revision. Continued use of the site after changes constitutes acceptance. Material changes to terms affecting a pending transaction will not apply retroactively without your consent.

20. Contact

Questions about these Terms: legal@watchphile.com
General inquiries: hello@watchphile.com